Scantrol is an independent supplier of monitoring and control systems to the modern marine and offshore industries. The main focus of Scantrol’s systems is to enhance efficiency, fuel economy and safety. The control systems range from simple winch control systems to the most advanced controls for offshore support vessels, seismic vessels, AHT vessels, marine research vessels, fishing vessels, semi subs and barges.
Scantrol’s head offices are located in Bergen, Norway, where we focus on design, sales, marketing and support. Around 80 % of Scantrol’s systems are exported and over the years we have built an extensive international network for service and support to ensure reliable operation and long lifetime of the systems we supply.
2013 proved to be a record year for the company due to the increasingly stronger position in the offshore and subsea markets. Currently more than a thousand vessels worldwide are equipped with Scantrol systems.
Scantrol is dedicated to delivering quality products and services by working with its customers to understand the needs of their businesses and to consistently meet their requirements.
Customer satisfaction is our most important measure of quality. We strive to give our products high reliability, ease of operation and global support.
Scantrol is committed to providing a safe and healthy working environment. By planning, organizing and assessing activities, Scantrol shall ensure that all identified risks and hazards are reduced to a level that is as low as reasonably practicable.
Scantrol believes that building long-term relationships with customers through trust is essential. We gain our customer’s trust by providing products and services that will achieve success while providing support when needed.
Scantrol understands that each customer’s needs vary. We try to adapt within a given timeframe to complete a customized control system that ensures high quality and satisfaction that doesn’t break the bank.
Through research and development, Scantrol aspires to continue moving forward with high tech innovations to provide better products and services for our customers.
Scantrol strives to provide customers with high quality products that perform with high accuracy and efficiency.
In Scantrol, we believe that team work is essential to produce the best results for our customers. Each Scantrol member have complementary skills to create synergy so that all tasks are covered and completed in a reasonable amount of time.
Scantrol acknowledges the responsibility of meeting the demands and needs that has been agreed upon with each customer.
Scantrol offers commissioning in the field as well as remote commissioning. Remote commissioning is a cost effective and safe solution that cut costs and save time for both Scantrol and the customer.
Training courses are available by request for customers that want to familiarize and understand the system they have bought from Scantrol. This allows for the customers to commission internally while Scantrol can provide remote commissioning.
Scantrol is always ready to provide our customers the spare parts they need. We aim to give our customers high quality items, fast service, and safe handling. Feel free to contact us any time for spare parts.
Customers can either choose their own shipping company or arrange for Scantrol to do so. We always make sure to pack it properly and handle everything with care to make sure the system will be delivered without damage.
If customers need some repairs for a Scantrol system, we provide a form to be filled out so we can assess the problem and apply the best possible solution. Please contact us through support and we can provide you the form.
Customer satisfaction is highly valued in Scantrol and we strive to offer efficient support globally. We have an international network of service agents around the world. All of our partners are trained and educated in our products and that can provide support on short notice. Please visit the support page to find the contact details for our partners.